Privacy Policy

1. Introduction

Purpose This Privacy Policy (“Policy”) outlines the practices and procedures governing the collection, use, and disclosure of Personal Information by HAFA (“Company,” “we,” “us,” or “our”) through our website https://www.hafamerica.org/ (the “Service”).

Scope This Policy applies to all users (“Users”) of the Service and governs the handling of Personal Information collected thereby.

Commitment to Privacy We are committed to protecting your privacy and ensuring compliance with applicable data protection laws. We do not share or sell user information except as described in this Policy. By using the Service, you consent to the collection and use of your information as described herein. Unless otherwise defined in this Policy, terms used have the same meanings as in our Terms of Service, accessible at https://www.hafamerica.org/terms-of-service.

2. Information Collection and Use

Personal Information We may collect personally identifiable information (“Personal Information”) that can be used to contact or identify you, including but not limited to:

  • Email address
  • Full name
  • Telephone number
  • Postal address
  • SMS information — including any content or details you provide when opting in to our SMS services
  • Other information you provide

We collect this information to provide and improve the Service, communicate with you, respond to inquiries, process orders, and enhance our services.

Log Data We collect information that your browser sends when you visit our Service (“Log Data”), including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited
  • Date and time of visit
  • Time spent on pages
  • Device identifiers
  • Diagnostic data

We use cookies, which are small data files, to collect information and enhance your experience. You can manage cookie preferences through your browser settings. Refusing cookies may limit some Service features.

Do Not Track (DNT) We do not support DNT.

3. Service Providers

We may use third-party providers to facilitate our Service, perform related services, or analyze Service usage. They have access to Personal Information only for these tasks and are obligated to keep it confidential. They may not share or sell your data.

4. SMS/Text Message Information

How We Share Your Information We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:

  • Service providers — We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
  • Legal and safety — We may disclose information if required by law or to protect the rights, safety, and security of HAFA, our users, or others.
  • Business transfers — If HAFA is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
  • Third-party sharing — No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Non-Disclosure We will not disclose SMS/text message information to third parties, except as legally required.

Limited Use SMS/text message information is used solely for the purposes described in Section 5 (Use of Personal Information) and legal compliance.

Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers who assist us with customer support or service delivery. All other uses of SMS opt-in data and consent are strictly prohibited and will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Use of Personal Information

We use Personal Information to:

  • Provide and maintain the Service
  • Notify you of Service updates
  • Enable interactive Service features
  • Provide customer support
  • Analyze and improve the Service
  • Monitor Service performance
  • Detect and resolve technical issues
  • Communicate via SMS/text messages (with consent)
  • Personalize communications
  • Respond to inquiries

6. User Rights

  • Access — You have the right to access your Personal Information.
  • Rectification — You have the right to rectify inaccuracies in your data.
  • Erasure — You have the right to request erasure of your data.
  • Preferences — You have the right to manage communication preferences.
  • Opt-Out — You have the right to opt out of SMS messages by replying “STOP” or contacting us at HAFA@hafamerica.org. You can also text HELP to (678) 823-5365 for help.
  • Exercise Rights — To exercise these rights, contact us using the information in Section 11. We may verify your identity.

7. Data Security

We implement reasonable security measures to protect Personal Information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. International Transfer

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States, where data protection laws may differ. By providing information, you consent to this transfer.

9. Third-Party Links

Our Service may contain links to third-party sites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our Service is for users age 18 or older. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.

11. Amendments to This Policy

We may update this Policy. Changes will be posted on this page and effective immediately. Your continued use of the Service constitutes acceptance of the changes. We will notify you of material changes via email or a website notice.

12. Contact Information

HAFA

21715 Marle Point Ct, Spring, Texas 77388

Email: HAFA@hafamerica.org

Phone: (678) 823-5365

Last Updated: 01/22/2026